PRIVACY POLICY
“YOUR DATA, SAFE”
Information in compliance with personal data protection regulations
In Europe and in Spain, there are data protection laws designed to safeguard your personal information, and compliance with these laws is mandatory for our organization.
For this reason, it is very important to us that you fully understand what we are going to do with the personal data we request.
We aim to be transparent and to give you control over your data, using clear language and simple options that allow you to decide how your personal information will be used.
Please, if you have any questions after reading this information, do not hesitate to ask us.
Thank you very much for your cooperation.
Who are we?
Our company name: Titanium Lausanne
Our tax ID (CIF / NIF):
Our main activity:
Our address: Prê du Marché 32
Our contact phone number: +41 (0)76 625 15 40
Our contact email address: info@titaniumlausanne.ch
Our website: www.titaniumlausanne.ch
We are here to help, so don’t hesitate to contact us.
What will use your data for?
In general, your personal data will be used to maintain a relationship with you and provide our services.
They may also be used for other activities, such as sending you advertising or promoting our activities.
Why do we need to use your data?
Your personal data is necessary for us to interact with you and provide our services. For this purpose, we will offer you a number of checkboxes that allow you to clearly and simply choose how your information is used.
Who will know the information we request?
In general, only duly authorized personnel of our organization will have access to the information we request.
Likewise, those entities that require access to your personal information in order for us to provide our services may also have access. For example, our bank will know your data if payment for our services is made by card or bank transfer.
In addition, your information may be disclosed to public or private entities to whom we are legally obligated to provide your personal data. For example, the Tax Law requires us to provide certain information to the Tax Agency about financial transactions that exceed a certain amount.
If, apart from the above-mentioned cases, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide.
How will we protect your data?
We will protect your data with effective security measures based on the risks involved in using your information.
To this end, our organization has approved a Data Protection Policy, and we carry out regular checks and audits to ensure that your personal data is secure at all times.
Will we send your data to other countries?
There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a secure environment for your data. Our policy is not to send your personal information to any country that is not safe from a data protection standpoint.
If, in order to provide you with a service, it is necessary to send your data to a country that is not as safe as Spain, we will always request your permission beforehand and apply effective security measures to reduce the risks of transferring your personal information to another country.
How long will we keep your data?
We will keep your data for the duration of our relationship and as long as required by law. Once the applicable legal periods have expired, we will delete them in a secure and environmentally friendly manner.
What are your data protection rights?
You can contact us at any time to find out what information we have about you, to correct it if it is incorrect, and to delete it once our relationship ends, provided that it is legally permissible.
You also have the right to request that your data be transferred to another entity. This right is called “portability” and may be useful in certain situations.
To request any of these rights, you must submit a written request to our address, along with a photocopy of your ID, so we can verify your identity.
At our offices, we have specific forms for requesting these rights, and we are happy to help you complete them.
To learn more about your data protection rights, you can visit the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent later?
Yes, you can withdraw your consent at any time if you change your mind about the use of your data.
For example, if you once agreed to receive advertising about our products or services, but you no longer wish to receive it, you can let us know by filling out the objection form available at our offices.
Where can you file a complain if you believe your rights have not been respected?
If you believe that your rights have not been respected by our organization, you can file a complaint with the Spanish Data Protection Agency using any of the following methods:
Electronic headquarters: www.agpd.es
Postal address:
Spanish Data Protection Agency
C/ Jorge Juan, 6
28001 – MadridBy phone: 901 100 099 / 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency is free of charge, and you do not need legal assistance.
Will we create profiles about you?
Our policy is not to create profiles about the users of our services.
However, there may be situations in which, for service delivery, commercial, or other purposes, we may need to create profiles based on information about you. An example might be using your purchase or service history to offer you products or services tailored to your preferences or needs.
In such cases, we will implement effective security measures to protect your information at all times from unauthorized individuals seeking to use it for their own benefit.
Will we use your data for other purpose?
Our policy is not to use your data for purposes other than those explained here. If we do need to use your data for different activities, we will always request your prior permission through clear options that will allow you to decide.